Existing client support
Support should be easy to find.
For an active SD Techo setup, use the direct support paths and include the issue or campaign context in the first message.
SUPPORT CHANNELS
Call · WhatsApp · Email
Share the issue, page, campaign or workflow context so the team can review the next step.
Route the issue faster
A useful support message includes context.
What changed?Describe the issue, campaign, page or workflow.
Where is it happening?Share the platform, URL or account context.
When did it start?Include the approximate time if relevant.
What outcome do you need?Explain what “fixed” should look like.